Jira Cloud: Opsgenie Demo for Service & Incident Management

June 15, 2021 | 1:00-1:30 PM ET | 10:00 - 10:30 AM PT

Incident management is critical for your organization to effectively operate, mitigate risk, and boost compliance. Never miss critical incidents. Ensure action taken by the right teams as quickly as possible. Centralize your alerts for maximum efficiency. These are just some of the benefits you’ll experience with Opsgenie, which delivers complete ITSM with end-to-end incident management.

Join AJ Schmalenberger, Cprime’s Atlassian Solutions Architect, for a valuable 30 minute demo of Opsgenie to learn:

• How to setup services in service management
• How to setup Opsgenie to track major incidents
• How to setup schedules and use automation for incident management
• The benefits of using Opsgenie with Jira Service Management Cloud

Speakers

AJ Schmalenberger Atlassian Solutions Architect @Cprime AJ Schmalenberger is an Atlassian Certified Jira and Confluence Administrator and trained in various Agile methodologies (Scrum, Spotify, Kanban, SAFe). He is an accomplished solutions architect, bringing domain expertise in Atlassian products, business process re-engineering, solutions consulting aligned with business objectives, and technical leadership to his clients. AJ leads teams to help companies with standard methodologies and implementation, coaching and mentoring the project delivery team to ensure consistent performance and customer success.

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