How to Enable Change Management with Jira Service Management

May 3, 2023 | 12:00 PM ET

Improve your agility by moving towards automation and streamlined processes between your IT and dev teams. ITSM with Jira Service Management (JSM) can help optimize your processes and significantly reduce manual touch points, while change management minimizes risks and disruptions to your IT services.

Join us for the first part in a series where we’ll cover change management with Jira Service Management in depth. Join our ITIL-certified experts to learn how to manage changes to your software or infrastructure using Jira Service Management so that you accurately understand the impact and scope of changes up and downstream.

Explore:

• How to get started with change management
• A demo of change management features in JSM
• Change management best practices and tips

Speakers

AJ Schmalengberger Atlassian Solutions Architect @Cprime AJ Schmalenberger is an Atlassian Certified Jira and Confluence Administrator and trained in various Agile methodologies (Scrum, Spotify, Kanban, SAFe). He is an accomplished solutions architect, bringing domain expertise in Atlassian products, business process re-engineering, solutions consulting aligned with business objectives, and technical leadership to his clients. AJ leads teams to help companies with standard methodologies and implementation, coaching and mentoring the project delivery team to ensure consistent performance and customer success.

Mario Vaccari Solutions Architect @Cprime Mario Vaccari is a solutions architect and delivery manager at Cprime with a wealth of experience in agile, cloud, tooling, and more. He is passionate in building relationships with partners, clients, and customers to fully understand their challenges, risks and limitations. "With that perspective we can come together to design solutions that meet their timelines and exceed their expectations."

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