How to Amplify Jira Service Management with Asset and Configuration Management

April 22, 2021 | 1:00 PM ET | 10:00 AM PT

With a flexible asset & configuration management tool, you can better catalog and manage your organization's assets, such as hardware, software car fleet or office supplies. With Atlassian Jira Service Management, you can also expedite troubleshooting of incidents, minimize the risk of changes and offer an enriched and detailed view when managing asset life cycles (for example, an order related to laptop assistance or a license that needs renewing can now automatically be added with all its associated technical information.)

Join AJ Schmalenberger, Atlassian Solutions Architect at Cprime, to learn how to use Jira Service Management to optimize onboarding and offboarding of personnel and the assets that are assigned to them. IT teams can track what services, hardware and configurations are being managed. Product management teams can use Jira Service Management to manage roles and responsibilities for the product/teams to better understand the effect of new releases and other changes on different services across the organization.

In this webinar, you'll learn:

• How to discover, manage, and track internal and user assets, as well as personnel
• To understand your IT environment better, manage assets and ensure compliance
• About a non-typical, albeit extremely useful use case for product management

Speakers

AJ Schmalengberger Atlassian Solutions Architect @Cprime AJ Schmalenberger is an Atlassian Certified Jira and Confluence Administrator and trained in various Agile methodologies (Scrum, Spotify, Kanban, SAFe). He is an accomplished solutions architect, bringing domain expertise in Atlassian products, business process re-engineering, solutions consulting aligned with business objectives, and technical leadership to his clients. AJ leads teams to help companies with standard methodologies and implementation, coaching and mentoring the project delivery team to ensure consistent performance and customer success.

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